Privacy Policy
At Kiwami Watches, we respect your privacy and are committed to protecting the personal information you provide when using our website.
This Privacy Policy explains how we may collect, use, store and share information when you visit our website, create an account, place an order, contact us or otherwise interact with our services.
By using our website, you acknowledge the practices described in this Privacy Policy.
Information We Collect
Depending on how you interact with our website, we may collect information including:
- First and last name
- Email address
- Phone number
- Billing address
- Shipping address
- City, state and postal code
- Order information
- Payment-related information processed through our payment providers
- Customer account information
- Communication with our support team
- Product reviews or other content you submit
We may also automatically collect certain technical information when you visit our website.
This may include:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Referring pages
- Date and time of visits
- Website interaction information
Cookies
Our website may use cookies and similar technologies to improve functionality and understand how visitors use the website.
Cookies may help us:
- Keep products in your cart
- Remember preferences
- Maintain website functionality
- Understand website traffic
- Improve user experience
- Support relevant marketing and analytics
You can manage cookie settings through your browser. Disabling certain cookies may affect some website functionality.
How We Use Your Information
We may use collected information to:
- Process and fulfill orders
- Process payments through authorized payment providers
- Deliver products
- Provide customer support
- Communicate about your orders
- Manage customer accounts
- Respond to enquiries
- Improve our website and products
- Analyze website usage
- Prevent fraud and unauthorized activity
- Send marketing communications where permitted and where you have provided appropriate consent
- Comply with legal and regulatory obligations
Marketing Communications
If you subscribe to our newsletter or otherwise provide appropriate consent, we may send information about:
- New product launches
- Restocks
- Promotions
- Collections
- Brand stories
- Events
You may unsubscribe from marketing communications at any time using the unsubscribe option provided in the communication or by contacting us.
Payment Information
Payments may be processed through third-party payment providers.
Kiwami Watches does not necessarily store complete payment card details on its own systems. Payment information may be processed and protected according to the policies and security practices of the relevant payment provider.
Sharing of Information
We may share necessary information with trusted service providers who help us operate our business, such as:
- Payment processors
- Shipping and logistics partners
- Technology providers
- Website and analytics providers
- Customer support providers
- Marketing service providers where applicable
We only share information as reasonably necessary for the relevant business purpose or where required by law.
We may also disclose information when required to comply with legal obligations, court orders, government requests or to protect our rights, customers and business.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing services, resolving disputes and complying with legal obligations.
Data Security
We take reasonable measures to protect personal information against unauthorized access, loss, misuse or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Third-Party Websites
Our website may contain links to third-party websites or services.
Kiwami Watches does not control the privacy practices of those third parties.
We recommend reviewing their privacy policies before providing personal information.
Children's Privacy
Our website is not intended to knowingly collect personal information from children.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.
Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including rights relating to access, correction, deletion or withdrawal of consent.
To make a privacy-related request, contact us using the details below.
Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any updated version will be published on this page with the revised effective date where applicable.
Contact Us
For privacy-related questions:
Kiwami Watches
Email: info@riadya.org
Phone: 9004004450